MediSync - Hospital CRM & Tele-Queue Engine
Automated OPD queue management, digital patient records (EMR), and WhatsApp automated appointment scheduling.
Executive Overview
MediSync is an omnichannel healthcare CRM tailored for multispeciality clinics and hospital networks. It handles 5,000+ daily OPD queues, automated prescription generation, SMS/WhatsApp appointment reminders, and automated doctor payouts.
The Business Challenge
Extreme patient wait times averaging 90+ minutes in waiting rooms, lost medical files, and 28% no-show rates for specialists.
Our Tailored Solution
Deployed a live digital queue tracker with WhatsApp auto-calling confirmations, digital health card generation, and instant doctor portal.
“The patient satisfaction scores shot through the roof. The automatic WhatsApp queue feature alone transformed our daily operations.”
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